FAQ

 

SHIPPING:

At this time, we offer flat rate shipping at $6.95 + sales tax if NYS destination.

All products are crafted to order, please allow 3-5 days for production and then add shipping time. We promise it's worth the wait!

If you need a rush order, send us a note before checking out to see if we can accommodate your timing. We will do our best!

We do not ship internationally at this time.

*New York State:  customers from New York counties with less than 8% sales tax on purchases & shipping: Apologies in advance for any inconvenience, entering different sales tax formulas to cover every NY zip code gets quite complicated for a small operation like ours, once we calculate the difference on sales tax, we can add that to our charitable giving funds or refund you the difference.

RETURNS:

Due to the nature of our handcrafted, small batch products, we do not accept returns or exchanges.

Please contact us immediately if your product has been damaged in transit.  

We want all our customers to have a great experience with our products, so if there's an issue please let us know and we will do our best to find a solution.